When outsourcing is done domestically, it gets little media attention. Send those same roles to a different country (offshoring) or to a different company altogether (outsourcing) and just watch them line up to throw some mud at you. Why is that?
In either case it can make very solid business sense. Both options provide for a very fast and large-scale change in the short term running costs for your business. It can also help with the overall risk profile of your organisation. We can help you create your communication strategy and avoid the mud-slinging that often goes hand-in-hand with offshoring and outsourcing projects.
We can help you learn about the best options for your business and all the tasks that flow from this including:
Once this “big picture” work is done, we can also help you with the program management work of implementation by:
We have experience establishing large scale offshore operations. We can help devise your strategy in relation to offshoring/outsourcing, and help determine whether it is an appropriate business strategy based on why your organization exists.
Mark has successfully led and delivered the strategic design to converge the infrastructure in ANZ’s offshore operations hubs. This included leading multi-disciplinary teams across the Asia Pacific region to create new business to support the super regional aspirations of the bank. Mark was also instrumental in establishing ANZ’s back office operations in Asia in Manila and China.
Nothing beats real life experience and we have the war stories to prove it.
See the benefits and pitfalls of offshoring and outsourcing so you don't have to make the same mistakes.
The times demand that we not settle for climbing ordinary mountains; we must hoist ourselves up and climb extraordinary ones
David Gergen